Van67 Posted August 17, 2019 Report Share Posted August 17, 2019 (edited) 56 minutes ago, Van67 said: Edited August 17, 2019 by Van67 Quote Link to comment Share on other sites More sharing options...
LAK74 Posted August 17, 2019 Report Share Posted August 17, 2019 41 minutes ago, Van67 said: I'm looking to send 4-6 jerseys, but I was informed this morning to send as soon as possible as they are shutting down pro customization for 6 months. I'm going to likely be SOL as I'm waiting for a couple Adidas nameplates from EPS and two jerseys that I just bought to arrive. Was also going to wait a couple paydays at least. Disappointed. Wait, what?? Did they say why? Quote Link to comment Share on other sites More sharing options...
Van67 Posted August 17, 2019 Report Share Posted August 17, 2019 11 minutes ago, LAK74 said: Wait, what?? Did they say why? Still waiting for my last message to be answered. Will keep this thread posted. Quote Link to comment Share on other sites More sharing options...
QueenAnnesRevenge Posted August 17, 2019 Report Share Posted August 17, 2019 43 minutes ago, Van67 said: Still waiting for my last message to be answered. Will keep this thread posted. Not necessarily related but I have noticed that they have been very quite media wise for a few months. No KJ live or podcasts etc. Again not necessarily related but I thought it was slightly odd. Just assumed they were super busy. Quote Link to comment Share on other sites More sharing options...
Van67 Posted August 17, 2019 Report Share Posted August 17, 2019 I don't pay much attention to their social media accounts but I have noticed getting responses to emails in the last 4-5 months is a hard thing to get when they used to respond within hours. I don't want to be too critical because they do a spectacular job. I just hope they're not moving away from the service they offer to us. Quote Link to comment Share on other sites More sharing options...
JJM4 Posted August 17, 2019 Report Share Posted August 17, 2019 I heard it's cuz Keener needs a break or holiday, which is fair, they've probably been flat out for a while. 6 months seems excessive to shut it down though. Quote Link to comment Share on other sites More sharing options...
mfitz804 Posted August 17, 2019 Author Report Share Posted August 17, 2019 10 minutes ago, JJM4 said: I heard it's cuz Keener needs a break or holiday, which is fair, they've probably been flat out for a while. 6 months seems excessive to shut it down though. Yeah 6 months isn’t a holiday, that’s shutting down what I assume is only part of their business for a half a year. Quote Link to comment Share on other sites More sharing options...
Van67 Posted August 17, 2019 Report Share Posted August 17, 2019 I'm all for holidays but 6 months tells me something in their business is changing. What or whether it's good or bad, who knows. Quote Link to comment Share on other sites More sharing options...
jsh139 Posted August 18, 2019 Report Share Posted August 18, 2019 . I have three to send them. Was gonna wait a bit but I guess I need to accelerate my timeline now. Quote Link to comment Share on other sites More sharing options...
furiousd Posted August 18, 2019 Report Share Posted August 18, 2019 Huh, I talked to Jason a couple weeks ago, and he didn't say six months, more like 2-3. Quote Link to comment Share on other sites More sharing options...
jsh139 Posted August 19, 2019 Report Share Posted August 19, 2019 I emailed them today with a pro customization request. We’ll see what they say. Quote Link to comment Share on other sites More sharing options...
MaroonsRoad Posted August 20, 2019 Report Share Posted August 20, 2019 8 hours ago, jsh139 said: I emailed them today with a pro customization request. We’ll see what they say. I haven’t gotten a response through email for my last two pro customization requests. Luckily I live in Winnipeg, so I end up just dropping the jerseys off in-person and say what I want. Fingers crossed they aren’t shutting down their pro customization... Quote Link to comment Share on other sites More sharing options...
Van67 Posted August 20, 2019 Report Share Posted August 20, 2019 I've been able to get communication in return via Facebook messenger. I was told the best email address to send my quote request to. I did that Sunday night and so far no response. If they want jerseys sent in by September 1, the clock is ticking. Quote Link to comment Share on other sites More sharing options...
LAK74 Posted August 20, 2019 Report Share Posted August 20, 2019 Is that September 1 date the official word from them? Quote Link to comment Share on other sites More sharing options...
Van67 Posted August 20, 2019 Report Share Posted August 20, 2019 That's the date I was told in a Facebook message. Whether that means they need to receive jerseys by then or something else, I don't know. My question about why the shut down was ignored. Quote Link to comment Share on other sites More sharing options...
jsh139 Posted August 20, 2019 Report Share Posted August 20, 2019 I submitted an online request via their website and Jason got back to me within a couple hours. He said he also received my previous email. Didn’t mention anything about a shutdown but he assured me they’d get anything done that was in their shop. So, take that for what it is. I’m gonna send mine tomorrow. Quote Link to comment Share on other sites More sharing options...
tbart Posted August 21, 2019 Report Share Posted August 21, 2019 1 hour ago, jsh139 said: I submitted an online request via their website and Jason got back to me within a couple hours. He said he also received my previous email. Didn’t mention anything about a shutdown but he assured me they’d get anything done that was in their shop. So, take that for what it is. I’m gonna send mine tomorrow. jsh139, are you shipping to the border agent jn ND or directly to Winnipeg? I need to get some out before the hiatus. Quote Link to comment Share on other sites More sharing options...
jsh139 Posted August 21, 2019 Report Share Posted August 21, 2019 14 minutes ago, tbart said: jsh139, are you shipping to the border agent jn ND or directly to Winnipeg? I need to get some out before the hiatus. I’m gonna price both. If it’s cheaper to ship directly to CA vs USA + $15, I’ll do that. Quote Link to comment Share on other sites More sharing options...
furiousd Posted August 21, 2019 Report Share Posted August 21, 2019 I used the customs brokerage on the order I sent a few weeks ago. Went fine I guess. It was no quicker or cheaper, but at least I didn't have to worry about customs charges. Quote Link to comment Share on other sites More sharing options...
tbart Posted August 21, 2019 Report Share Posted August 21, 2019 I've gone that route a few times. Definitely cheaper if you have multiple jerseys. Quote Link to comment Share on other sites More sharing options...
furiousd Posted August 21, 2019 Report Share Posted August 21, 2019 Yeah, I sent a group worth considerably more than I would have declared. Never gotten nailed on my "valuation", but of anyone, a bored Canadian would be the one to do it. 😅 Quote Link to comment Share on other sites More sharing options...
Van67 Posted August 21, 2019 Report Share Posted August 21, 2019 I have to wait for a couple jerseys to arrive, so I'm at the mercy of USPS/Canada Post before I can ship out. I should be ok there, but I also need to know they can do a specific customization style. It would be nice to get an answer. Quote Link to comment Share on other sites More sharing options...
jsh139 Posted August 21, 2019 Report Share Posted August 21, 2019 (edited) One thing I find peculiar is that I now need to attach this huge customs form to the outside of the box if I wanna ship to their forwarding service. And on there I have to list my $80 per jersey contents. Kinda skeeves me out that it's so prominently displayed on the box for any nosy person to see. Normal customs forms are pretty generic and I would usually just write "men's clothing for alterations" or whatever. "Hockey Jerseys" kinda invites theft, IMHO. I dunno, maybe I'm just extra paranoid. Edited August 21, 2019 by jsh139 Quote Link to comment Share on other sites More sharing options...
mfitz804 Posted August 21, 2019 Author Report Share Posted August 21, 2019 7 minutes ago, jsh139 said: “Hockey Jerseys" kinda invites theft, IMHO. Maybe to 0.00001% of the population... Quote Link to comment Share on other sites More sharing options...
furiousd Posted August 21, 2019 Report Share Posted August 21, 2019 Just now, mfitz804 said: Maybe to 0.00001% of the population... 😂 Pretty much. I folded mine twice to fit it in the baggie, and only the top left with the address was visible. Quote Link to comment Share on other sites More sharing options...
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